Temtem Bans Almost 900 Players, Initially Decided To Offer No Ban Appeal
Temtem is taking the world by storm, and rightfully so! It’s a great breath of fresh air within the monster-battling genre which is starting to grow, with Temtem and single player games like Nexomon Extinction on the way to consoles. With the swarm of players, Temtem have recently passed out bans, but not without controversy.
Crema announced via their Temtem twitter account yesterday that they have banned almost 900 players who have cheated or abused exploits intentionally. Which is great. What isn’t too great was their initial decision to refuse ban appeals. Crema were confident that ‘every single one’ of the bans was legit, after checking around 100 accounts (of the 900 banned).
We just completed our first batch of banned users. Almost 900 players have been permanently banned from Temtem.
Bans are final, we won’t answer or review any ban appeal. We’ve made 100% sure that every banned user is either a cheater or has abused exploits intentionally.
— Temtem (@PlayTemtem) February 3, 2020
The Twitter account claimed that they had made 100% sure that every banned user was legit, somehow, whilst only actually checking 100 accounts. Crema’s reasoning for doing so was that they thought cheaters would just exploit the appeal system to figure out how to get around it next time – while this may be true, you really can’t expect to never make a mistake, and just remove someone’s access from your game permanently.
The team spent all morning checking banned accounts and player accounts saying “they didn’t do anything illegal”. We re-checked over 100 accounts.
Every single one of them was a legit ban.
— Temtem (@PlayTemtem) February 3, 2020
Anyway, around an hour later, probably after some internal discussion, and a lot of feedback on socials, Crema revoked their stance on ban appeals. In a tweet, they admitted a “no appeal” policy is not a good idea, and explained how players can appeal their bans moving forward.
We’ve decided to review ban appeals, even though every single one of the ones we checked are legit. Like you said, having a “no appeal” policy is not good.
So, you can contact us on [email protected]
Put “Ban appeal” as the subject and include your ingame ID or username.
— Temtem (@PlayTemtem) February 3, 2020
What a rollercoaster. It’s great to see Crema and Temtem cracking down on bans, they may have slipped up initially but they’re right back on track and did well to take on board feedback so quickly.
Join the discussion on Temtem!
Are you enjoying the Pokemon rival?
- Letter from the Editor: passing the torch - June 30, 2023
- Super Woden GP 2 is looking promising - June 30, 2023
- Inti Creates is making a 32 bit-style Love Live action platformer - June 26, 2023